Have A Question?  Want To Place An Order Over The Phone?

We are always happy to answer questions and help customers.  Our award-winning customer service team is available 24/7 over email to answer any questions you have either before or after your purchase.  If you would like to place an order, you can always do so from our secure online order system, but if you’d prefer to talk to a real person, our phone order department is open 24/7.

Customer Service Department:  Send us an email with the form below.
Phone Order Department:  1-800-269-8262

For details about our shipping policy and delivery estimates, to learn how we ensure your payment and credit card security, to read our return policy and satisfaction guarantee, or for a brief overview of our privacy policy, please click the « Customer Support Information » button below.

To view answers to the most frequently asked questions from our customers, please click the « Frequently Asked Questions » button below.

Have a question or comment? Simply give us a call or send us an email using the contact information above, or contact us by using the form below, and one of our customer support specialists will respond to your message within 24 hours – usually much sooner.

Contact Us

125 North Main Street
Suite 500-234
Blacksburg, VA 24060

Toll-Free: 1-800-269-8262