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Customer Support Information

Shipping Policy

Estimated Delivery Time

Payment Information

Credit Card Security

Download Information

Satisfaction Guarantee / Return Policy

Privacy Policy


Shipping Policy

We will ship your order within 1 business days of when payment is received, with most orders being shipped on the same day that payment is received if the order is placed before 5:00 PM EST. All orders are shipped via USPS first-class mail. We do not attempt to make money on shipping & handling, therefore your shipping charges will reflect exactly what it costs us to mail your items to you.

For exact shipping charges, please add all items to our online shopping cart, select your location, and press the 'update cart' button. Your exact shipping charges (and any applicable taxes) will be displayed just above the total order cost.

All CDs are packaged in professionally produced, eco-friendly CD wallets and sealed before they are mailed to you in a protective CD mailer.. We do everything possible to ensure that the CD arrives at your doorstep in exactly the same condition as when it leaves our hands. In the rare event that a CD is damaged in shipping, our return policy states that we will gladly replace it at no cost to you.

Estimated Delivery Time

Estimated Delivery Time (from date of shipment):

USA -- 3 - 5 business days after your order is shipped
Canada -- 7 - 10 business days after your order is shipped
All other countries -- 10 - 14 business days after your order is shipped

Payment Information

Safety, security, and convenience. Purchase with confidence knowing that you are getting all three whether you use your credit card or PayPal.  Our credit card transactions are processed with industry-leading payment standards, so whatever payment method you use, you can have confidence that your payment will be safe, secure and easy.

Credit Card Security

Whether you use your credit card or your PayPal account, your financial information (including your credit card number) is never shared with us. You place your order, we receive enough information so we can ship the items you purchased, and finally you receive your order. It's that simple.

We never see your credit card number, or any other of your sensitive financial information. You don't have to worry about the security of the transaction, because we never see your personal financial information in the entire process. That's more than most online merchants can say.

In fact, in today's world of identity theft, protecting your financial information is critical. That's why we're proud to offer the well-established safety, security, and convenience of industry-leading credit card processing and PayPal to process your payment, and protect your financial information.

Download Information

Downloading any of our Downloadable MP3s is an easy process. To download our files, you'll just need a computer and an internet connection (high speed recommended, but not required).

To play our files, you'll need one of the following:

  • a computer with speakers, OR
  • a computer with software that can burn MP3 files to CD, and a CD player, OR
  • a computer and an MP3 player (iPad, iPhone, or other MP3 player)

We are always happy to provide help after you purchase your files if you need it.  That being said, most people never need any help because the proces is so easy and straightforward.

Satisfaction Guarantee / Return Policy

If you don't like any of our sounds after trying them for at least two weeks, simply contact us within 30 days of your purchase, and we'll refund your money - no questions asked.

If you purchased a CD, just mail it back. And, if you purchased a Downloadable MP3, simply delete the file, and destroy any CDs that you burned with it. Once we get the CD back, or your word that you deleted any Downloadable MP3 files that you bought, we'll process your refund immediately.

We know from experience that these sounds work, so it is easy to offer this guarantee. With Pediasleep, your purchase is truly risk-free.

Privacy Policy

Our privacy policy is simple:

When you buy our products or give us your email address, we’re not going to sell or give away your information to anyone for any reason. Period.

We hate spam as much as everyone else, and we're not about to start becoming a part of the problem.

For more details, please see the full text of our privacy policy.

 

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